As the online gaming industry continues to grow and mature, players have become increasingly discerning when selecting an online casino to trust with their time and money. In this review, we will delve into every aspect of 31Bets, a relatively new entrant in the market, to see if it measures up to the expectations of seasoned gamers.
Brand Overview
Founded in 2020 by experienced industry professionals, 31Bets has quickly established itself as a reputable online casino brand. The company’s mission is to provide players with a fun 31-bets.org and secure gaming environment where they can enjoy their favorite games from anywhere at any time. With a global focus, the platform accepts players from all over the world, although some countries are restricted due to local laws.
The 31Bets website boasts a sleek and modern design that immediately conveys professionalism. Navigating through the various sections is easy thanks to clear categories and well-structured menus. A prominent feature on their homepage is the ‘Jackpot’ section, showcasing ongoing progressive jackpots in excess of $1 million.
Registration Process
Registering an account at 31Bets takes merely a few minutes. Players can choose from three quick registration methods: email, social media (Facebook), or username and password only. The required information is minimal – name, surname, date of birth, country of residence, currency preference, and contact details for verification purposes.
To speed up the process, users can opt to link their existing Facebook account directly with 31Bets. This approach facilitates faster access but may raise security concerns if not managed correctly on both ends.
Account Features
Upon registration completion, players are automatically enrolled in the loyalty program and receive a dedicated support manager for personal queries or needs related specifically to them.
Bonuses
The welcome package at 31Bets offers three matched bonus funds of $25 each (up to a maximum total value of $75) on consecutive deposits over the initial week after registration. Each bonus has a distinct wagering requirement, ranging from 30x for slots and other games down to 50% for high-roller stakes – further terms are stipulated in their Terms and Conditions document.
Regular players will appreciate that new promotions emerge regularly. Notable benefits include:
- High Roller Bonus: A one-time $500 boost on an initial deposit of at least $1000, subject to a significantly higher play-through requirement
- VIP program offers personalized support
In addition, users can redeem accumulated loyalty points for additional rewards or merchandise.
Payments and Withdrawals
The online casino supports various payment options:
- Credit Cards: Mastercard, Visa
- Debit Cards: Maestro
- e-wallets like Skrill
- Bitcoin
Withdrawal processing is divided into two stages to comply with anti-money laundering regulations.
- Initial verification for the first withdrawal, after which a specific payment limit is set based on each user’s account activity.
- Faster withdrawals of up to $20,000 in some cases, subject to full compliance and prior approval from support staff
Game Categories
31Bets offers a vast library that caters to most preferences:
- Slots
- Table games (Roulette, Blackjack, Baccarat)
- Video Poker
- Card Games and Live Casino
Several subcategories provide an exhaustive collection of options within each category. Some popular slot examples include:
- Jackpot series like Microgaming’s Major Millions and the Hall of Gods progressive by NetEnt
Software Providers
The diversity in game developers at 31Bets ensures users can play titles from renowned firms such as:
- Microgaming
- Net Entertainment
- Playtech
- Quickfire Games
A range of smaller suppliers complements these more recognizable brands.
Mobile Version
While lacking a downloadable app, the casino’s mobile version is easily accessible through their main website on Android and iOS devices alike. The simplified interface adapts well to various screen sizes while preserving user experience standards across different platforms.
Security and License
A licensed Malta-based online gambling operator (MGA) and the UK Gambling Commission, providing compliance with regional regulations within these jurisdictions.
To enhance security measures:
- SSL encryption implemented by GlobalSign
- Secure connections via HTTPS
- Protection for sensitive information
Additionally, 31Bets collaborates closely with trusted third-party auditors to ensure fairness of games output in line with stated Return-to-Player statistics (RTP).
Customer Support
Available 24/7:
- Multi-language live chat
- Email support accessible via the website
- Telephonic assistance offered for players preferring voice communication
Operators’ average response times are reasonable, considering their volume of requests; however, wait periods may lengthen significantly during peak hours.
User Experience
Navigating 31Bets is an intuitive task that feels similar to other established platforms in the industry. The design clearly communicates its message through categorization and use of bright colors throughout.
Upon initial registration, users are guided through basic onboarding procedures with video tutorials and dedicated support managers at each user’s disposal for personalized help when required.
Performance
No significant issues have been reported regarding stability or uptime – technical glitches appear to be well managed by the team behind 31Bets.
Overall Analysis
While no online casino is perfect, our research reveals a solid reputation in several key areas:
- Licensing and regulation : Satisfied as they are operating under two distinct licensed jurisdictions
- Gaming library variety : Extensive choice for different player preferences
- Support system capabilities : Good availability of live chat support options
On the other hand, we highlight some minor points to consider in future improvements:
- Some technical hiccups may occur from time-to-time given it’s still a relatively new establishment.
- Minor updates are recommended for promotional bonus terms; these might simplify comprehension or compliance with wagering requirements.
We conclude that playing at 31Bets will provide users an exciting gaming experience, bolstered by solid safety features and professional services throughout all online interactions.
